Experience

Where I've kept critical systems running: data centers, banking, and oil & gas, newest first.

Dec 2024 – Mar 2025
Full-Stack Web Developer
Belzir · Berlin, Germany
- Developed and maintained clean, efficient code for frontend, backend, and full-stack features.
- Designed database schemas, data models, and scalable application workflows.
- Built secure RESTful APIs and integrated third-party services with internal systems.
- Wrote automated tests, debugged runtime issues, and resolved production bugs to ensure stability.
- Conducted peer code reviews to maintain engineering standards, security, and code quality.
- Automated build processes and managed CI/CD pipelines for reliable deployments.
- Optimized legacy code, updated dependencies, and patched security vulnerabilities to maximize performance.
- Documented system architectures, API endpoints, and setup guidelines for cross-functional teams.
May 2021 – Jul 2024
IT Support Technician (Executive)
Marshall Oil and Gas Services · Takoradi, Ghana
- Ran Intune/Entra ID device management: enrollment, compliance policies, conditional access, MFA, and app deployment.
- Administered the M365 tenant: Exchange Online, SharePoint, Teams, OneDrive, and licensing.
- Owned user onboarding/offboarding workflows end-to-end under Intune and M365.
- Automated routine IT workflows with PowerShell, Power Automate, and n8n, cutting manual task handling time.
- Performed hardware repairs and maintenance, including repairing of computer hardware, UPS systems, PLC racks, I/O modules, structured cabling, fiber optic installation, rack mounting and FRU replacement.
- Managed multi-site LANs: firewalls, Active Directory, and group policies.
- Linked remote sites via Ubiquiti EdgeMAX point-to-point radio links and fiber-optic cabling.
- Supported IP cameras, printers, and peripherals; climbed towers for antenna installations.
- Ran security audits and shaped data-protection policies.
- Managed the IT procurement budget and vendor/SLA relationships.
- Wrote SOPs and MOC documentation; trained 20+ staff.
May 2018 – Apr 2021
IT Support Specialist / Check Processing System Technician
Clydestone · Accra, Ghana
- Lead technician for the national check-clearing system: installed, configured, and maintained check-scanner hardware and software across more than 100 bank workstations.
- Operated GTU data center duties: monitoring, incident response, and escalation.
- Performed FRU maintenance and automated rack provisioning.
- Resolved 200+ tier-2/3 tickets with a 40% faster average resolution time.
- Fixed network faults: IP conflicts, DNS/DHCP issues, and physical-layer problems.
- Enforced cybersecurity policies for 50+ users and trained end users.

Education

M.Sc. Enterprise and IT Security
Offenburg University of Applied Sciences · Oct 2025 – present
B.Sc. Information Technology
University of Ghana · 2018

Skills

Data Center & Infra

UPSPLC racksSCADA/BMSStructured cablingFiber opticsRack mountingFRU maintenance

Hardware Repairs & Maintenance

Repairing of computer hardwareUPS systemsPLC racksI/O modulesCheck scanner hardwareStructured cablingFiber optic installationRack mountingFRU replacement